Frequently Asked Questions
Everything you need to know about shopping with Zaraf fashion.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
Zaraf offers a 30-day return window for all unworn items with original tags attached. Please ensure the garments are in their original condition to receive a full refund.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Yes, Zaraf ships to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your destination.